Privacy policy.
The short version below covers the essentials. The full privacy policy follows underneath.
The short version
Information we collect
When you use our site or associated apps, technical information such as browser type, device information, IP address, time zone and usage activity may be collected. If you make a purchase, contact us or use a paid feature, information needed to provide that service may also be collected.
How we use it
We use information to provide and improve our services, communicate with you, complete requested transactions, prevent fraud and understand how our products are used.
Service providers
We may use service providers for hosting, analytics, payments and product delivery. Those providers process information under their own terms and privacy commitments. Card payments in Invoice HQ are provided through Stripe; App Store purchases are processed by Apple.
Your choices
You may ask to access, correct or delete personal information we hold about you, subject to applicable law and record-keeping requirements. You can also manage app subscriptions in your Apple account settings.
Contact
For privacy questions or requests, email hello@iotablue.com.
The full policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from iotablue.com (the "Site") and associated apps.
PERSONAL INFORMATION WE COLLECT
When you visit the Site and associated apps, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site and associated apps, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and associated apps, and information about how you interact with the Site and associated apps. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - "Log files" track actions occurring on the Site and associated apps, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site and associated apps.
Additionally when you make a purchase or attempt to make a purchase through the Site and associated apps, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site and associated apps (including processing your payment information, arranging for provisioning and/or shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site and associated apps (for example, by generating analytics about how our customers browse and interact with the Site and associated apps, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site and associated apps--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by: Facebook - https://www.facebook.com/settings/?tab=ads Google - https://www.google.com/settings/ads/anonymous Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site's and associated apps data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site and associated apps), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site and associated apps, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@iotablue.com